Refund policy

Returns & Exchanges

Not feeling it? No stress. You have 30 days from the day your order is delivered to start a return or exchange.

What can be returned

  • Items must be unworn, unwashed, and in the same condition you got them, with tags still on.
  • Items marked Final Sale can't be returned or exchanged.
  • Items that have been worn, washed, or smell like smoke, perfume, or pets can't be accepted.

How to start a return

  1. Email us at shaggyrogers2614@gmail.com with your order number and the item(s) you want to return or exchange.
  2. We'll reply within 2 business days with return instructions and the return address.
  3. Please don't send items back without contacting us first. Packages sent without a return approval can't be accepted.

Exchanges

Need a different size or color? The fastest way is to start a return and place a new order for the item you want, so it doesn't sell out while your return is on its way.

Pre-orders

  • You can cancel a pre-order for a full refund any time before it ships. Just email us with your order number.
  • Once a pre-order ships, the normal 30-day return policy applies.

Damaged, defective, or wrong item

If your order arrives damaged, defective, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll make it right with a free replacement or a full refund, and we cover the shipping.

Return shipping

Unless the item was damaged, defective, or wrong, return shipping is paid by the customer. Original shipping charges are not refunded.

Refunds

Once we receive and check your return, we'll email you to let you know it's approved. Approved refunds go back to your original payment method within 5 to 10 business days. Your bank may take a few extra days to post it.

Haven't seen your refund after 10 business days? Check with your bank first, then email us at shaggyrogers2614@gmail.com.